Steam How To Refund

Are you ever unhappy with your purchase on Steam? You are not alone! Steam offers a refund policy to its users, but it can be a bit confusing. In this article, we will show you how to refund your games on Steam.

Steam Refund Policy

First, you need to understand the Steam refund policy. Steam offers refunds for games purchased within 14 days and with less than 2 hours of playtime. DLC and in-game purchases are also eligible for refunds, but only if the base game has not been played for more than 2 hours.

Additionally, there are some limitations to refunds. Steam does not offer refunds for games that have been banned or retired, or for some third-party DLC. Refunds are also not available for games purchased outside of Steam, such as CD keys or physical copies.

How to Request a Refund

Now that you understand the policy, let’s get started on how to request a refund. First, log in to your Steam account and click on “Help” in the top left corner. From there, select “Steam Support.”

Click on “Purchases” and then select the game you would like to refund. Under “What problem are you having?” select “I would like a refund.”

You will then be prompted to select the reason for your refund. Choose the appropriate option and follow the instructions on the screen. You will need to confirm your refund request, and Steam will then review your request.

Refund Processing Time

Steam states that refund requests are usually processed within 7 days of the request being made. However, it can take up to 10 days for the funds to appear back in your account.

Canceling a Refund Request

If you change your mind and decide you do not want to refund your game, you can cancel your request. To do this, go to your “Support” page and click on “View Request” next to your refund request. Click on the “Cancel Request” button.


In conclusion, Steam makes it easy to request a refund for your games. Just make sure to read and understand their policy before making a purchase. If you do need to request a refund, follow the steps outlined in this article, and remember that the processing time can take up to 10 days. Happy gaming!

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